#Refurbished macbook best buy pro
To share some recent personal experience, in the last year a good friend purchased a refurbished MacBook Pro and I purchased a refurbished iPad. When it comes to deciding whether or not to buy a refurbished MacBook Pro, iPad Air, iPad Mini, or Macbook Air, there’s really only one difference: The box. You’ve given it a lot of thought and you’re ready to purchase that Macbook, iMac, iPad, or any other Apple product you’ve been drooling over. Only certain internal components can be refurbished. In other words, everything you can touch on iPad Airs, iPad Minis, and iPods is always brand new. There are very few parts that are actually salvaged and put through the refurbishing process, and these are the parts that cost the most to produce in the first place.Īccording to my unofficial source, two components that Apple does refurbish on iPad Airs, iPad Minis, iPhones, and iPods are the LCD and the logic board. Since most of the parts cost Apple pennies to produce, when a defective iPhone is returned to the factory, the majority of the parts are thrown away immediately. Like any computer, an iPhone, iPad, or iPod is simply a collection of a whole bunch of tiny little electronic components. I was never “officially” told any of this, but I’ll present it to you so you can decide whether it sounds like the truth. I’m going to share a little inside information with you about Apple’s refurbishing process. The “Unofficial” Truth About Apple’s Refurbishing Process
Eventually Apple switched back to using plain white cardboard boxes for shipping back and forth, and that made my life as a tech a lot easier. Even though the part inside would be new (or refurbished – we wouldn’t know…), the fact that a “new” product would come in such a box left a bad taste in the mouths of certain customers. Instead of the shiny box Apple customers are used to, Apple used to use these ugly, beat up black boxes to ship replacement parts back and forth to and from the factory. I remember the horrified looks I’d receive from customers when a happy inventory specialist would bring me a replacement iPhone, iPad, or other Apple device from the back of the store. Don’t Be Afraid Of The Ugly Box: A Thank You To Apple Marketers If I was replacing a part for a customer and it displayed even the smallest imperfection, I’d send it back to inventory and request another. A close look at the warranty reveals that whenever anything breaks on your Mac, iPhone, or iPad, Apple reserves the right to “repair the Apple Product using new or previously used parts that are equivalent to new in performance and reliability.”Īpple sets the standard for quality in personal electronics, and iPad, Mac, and iPhone owners have understandably come to expect near-perfection for the premium price they pay. How Do I Know If An Apple Part Is Refurbished? Apple sets a high standard and in my experience, almost always lives up to it. Truthfully, they should never be able to tell, because the part should always be indistinguishable from a brand new component. While I completely sympathize with this line of thinking, when you go through AppleCare or the Genius Bar, Apple techs never know whether a part they are giving to a customer is new or refurbished. Why are you giving me a refurbished part?”
“I just bought a brand new iPhone and it broke due to no fault of my own. When a Genius pulls a part from behind the Genius Bar, nobody knows whether that part is new or refurbished.Īs an aside, one of the most common complaints I used to receive from people whose devices I was fixing went something like this: In truth, it’s a process shrouded in mystery. When I used to work for Apple, a common question I used to get was about how Apple refurbishes their products. (Drumroll, please.) The box! The Truth About Refurbished Apple Products There is one difference between new and refurbished Apple products. The One Difference Between New And Refurbished MacBook Pro, iPad Air, iPad Mini, MacBook Air, and Other Apple Products If you’d like to read Apple’s official explanation about Apple Certified Refurbished Products, their website has a detailed explanation about all the steps they take to make sure refurbished products are as good as new. Just like the warranty process, both new and refurbished Apple products have the same 14 day return policy. Both new and refurbished Apple products come with the same One-Year Limited Warranty.
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